Fall 2023 Course Syllabus
Course: POFM-2386 (Section: 1, CRN: 92686)
Internship-Medical Administrative-Executive Assistant- and Medical Secretary
LSCPA Logo Image
Instructor Information
Instructor Tonya Harbert
Email keithtj@lamarpa.edu
Phone (409) 984-6501
Office Umphrey Industrial Technology Center - Room: 201H
Office Hours Monday-Thursday, Office Hours by Appointment Only. (Virtual appointments are available.)
Additional Contact Information
Course Information
Description A work-based learning experience that enables the student to apply specialized theory, skills and concepts. A learning plan is developed by the college and the employer.
Required Textbooks Textbook Purchasing Statement: A student attending Lamar State College Port Arthur is not under any obligation to purchase a textbook from the college-affiliated bookstore. The same textbook may also be available from an independent retailer, including an online retailer.

NONE
Additional Materials/Resources Students are required to purchase liability insurance (from the business office).
Corequisites/Prerequisites
  • HITT-1305 Medical Term I
  • HITT-1305 Medical Terminology I
  • HITT-1313 Coding and Insurance
  • POFM-1302 Medical Software Applications
  • POFT-2312 Business Correspondence and Communication
Learning Outcomes As outlined in the learning plan, apply the theory, concepts, and skills involving specialized materials, tools, equipment, procedures, regulations, laws, and interactions within and among political, economic, environmental, social, and legal systems associated with the occupation and the business/industry; and will demonstrate legal and ethical behavior, safety practices, interpersonal and teamwork skills, and appropriate written and verbal communication skills using the terminology of the occupation and the business/industry.
Program Student Learning Outcomes

Associate of Applied Science Medical Office Administration Program Learning Outcomes

1.     Utilize computer software for basic office functions.

2.     Uses medical terminology, jargon, and abbreviations correctly.

3.     Define general legal terms as they apply to the practice of medicine in ambulatory care settings.

4.     Understand and apply ethics relevant to medical coding and medical office practice.

5.     Apply ICD and CPT rules and guidelines to complete claims forms for submission.

Lecture Topics Outline Varies by internship location.
Major Assignments Schedule Week 1:  Internship Orientation Meeting; Internship forms, resume, and purchase insurance; Weekly time sheet (Certification of Hours)
Week 2:  Weekly time sheet (Certification of Hours)
Week 3:  Weekly time sheet (Certification of Hours)
Week 4:  Weekly time sheet (Certification of Hours)
Week 5:  Weekly time sheet (Certification of Hours)
Week 6:  Weekly time sheet (Certification of Hours)
Week 8:  Weekly time sheet (Certification of Hours); Mid semester evaluation form
Week 9:  Weekly time sheet (Certification of Hours)
Week 10: Weekly time sheet (Certification of Hours)
Week 11: Weekly time sheet (Certification of Hours)
Week 12: Weekly time sheet (Certification of Hours)
Week 13: Weekly time sheet (Certification of Hours)
Week 14: Weekly time sheet (Certification of Hours)
Week 15: Weekly time sheet (Certification of Hours)
Week 16: Weekly time sheet (Certification of Hours); Exit interview, end of semester evaluation form; Student evaluation of internship form

*** Due to COVID or other unforeseen circumstances, changes may be made to course work, due dates, etc. Students may be required to earn required internship hours other than originally planned.

*** Late paperwork will result in a -30 point deduction to your grade.
TURN IN PAPERWORK IN ON TIME AS POSTED IN BLACKBOARD.



*** ASSIGNMENTS DUE MONDAY'S @ 10 a.m. ***
Even if there is a holiday, assigned work will still be due on MONDAY's at 10 a.m.
This helps students maintain their busy schedules, and plan accordingly, to be successful in the course.
Students are encouraged to complete assignments early to enjoy their holidays. 

OTHER IMPORTANT DATES:

Sept 4 Campus Closed 
Sept 13 Census Date
Oct 2 Last day to drop/withdraw WITHOUT penalty.
Nov 23-24 Campus closed for Thanksgiving
Nov 27 Final day to drop WITH penalty.
Dec 4 Last class day - All work due.
 

* Assignments and due dates are posted in the course.
Check the calendar; check the announcements; check email; and check the To-Do List.
 
* If course work is available, students can complete work ahead of scheduled due dates.
 
* Changes may be made to course work, due dates, etc. Instructor reserves the right to add or change assignments during semester. It is the student's responsibility to be active within the course and stay current with due dates as posted within the course.

* Students are required to monitor announcements, emails, and course content multiple times throughout the week.
 
ALWAYS USE LINKS PROVIDED IN BLACKBOARD TO COMPLETE ASSIGNMENTS.

DO NOT GO DIRECTLY TO THE PUBLISHER SITE TO COMPLETE WORK UNLESS OTHERWISE DIRECTED BY INSTRUCTOR.
 
TURN WORK IN ON TIME AS POSTED IN THE COURSE OR AS OUTLINED BY INSTRUCTOR'S VERBAL OR WRITTEN INSTRUCTIONS.

Final Exam Date December 4, 2023 - 8:0 AM   Through  December 4, 2023 - 8:0 PM
Grading Scale
 90 - 100 = A     80 - 89 = B     70 - 79 = C     60 - 69 = D     Below 59 = F
Determination of
Final Grade
Internship Forms: 30%
Evaluation Forms: 70%

Students should keep a record of their grades. Instructor will not average grades for students. 
Instructor will not drop grades.
Due dates are posted each week.
Course Policies
Instructor Policies Students must work a MINIMUM of 10-15 hours per week for a period of 15 weeks (or the length of the semester). The students must have completed 160 hours by the last day classes of the semester (December 6).

Students may not work more than 20 hours per week nor end the semester early. Students must work all semester in order to receive a more beneficial learning experience - even if hours have been met.


Students must adhere to the dress code and other policies of their internship location (i.e., scrubs, no denim, piercings, cover tattoos, etc.).

* REMEMBER: Your internship employer has graciously given us the opportunity to work with them to provide our students with a hands-on, practical learning experience. We work with the employer to schedule working hours, meetings, etc. at their convenience.

* Assignments and due dates are posted weekly ion blackboard. Several times a week, check your calendar, the announcements, your email, and the To-Do List.

* Students are responsible for being prepared for internship.

* The student is responsible for completing all assigned work, including reading assignments, and doing so by required dates.

* STUDENTS ARE EXPECTED TO FOLLOW WRITTEN and/or ORAL INSTRUCTIONS. It is important to follow all directions. A failure to follow written and/or oral instructions will result in penalties.

*** DO NOT WAIT UNTIL THE LAST MINUTE TO COMPLETE WORK AND TURN IN FORMS. ***

* COMPUTER FAILURE AND LACK OF INTERNET ACCESS ARE NOT ACCEPTABLE EXCUSES FOR NOT TURNING IN REQUIRED WORK OR MEETING WEEKLY REQUIREMENTS.

* PLEASE.... Do NOT wait until the last weeks of class to discuss your grades with your instructor.

* If you are having issues with the internship site, material covered, or have any other issues, please contact the instructor as soon as possible.

* If you would like to discuss your grades, contact the instructor to meet in person or through virtual meeting. (Instructor will speak to the student only.)
Attendance Policy Students must notify internship supervisor and instructor regarding absences.

It is the responsibility of the student to make up any missing hours at the convenience of the employer.
All internship hours must be completed by noon on December 6th.

* Research has shown a cause and effect relationship between attendance and college success. Students with more than three absences from the course will receive an academic penalty.

* Poor attendance is a leading reason for termination from a job in all areas of employment. With this factor in mind, the instructor monitors student course activity weekly.

* Class participation is required. It is important to be active within the course.
Additional Information MYLSCPA USERNAME & PASSWORD ISSUES:
Call Kenneth Lisby @ (409) 984-6150

BLACKBOARD HELP AVAILABLE 24/7:
(936) 496-5379
bbhelp@lamarpa.edu

THIS COURSE WAS DESIGNED TO COMPLETE ON A LAPTOP OR DESKTOP COMPUTER.
Students consistently overlook vital information and assignments when trying to use a mobile device.
Students may use the computers in the Gates Memorial Library if needed. They will need to see your student ID.

LAPTOP LOAN PROGRAM:
LSCPA has a laptop loan program available on a first come, first served basis. Fill out the online application on the LSCPA website. Search "Laptop loan program" in the search bar.


METHODS OF PRESENTATION:
Several methods of presentation may be used in class and may include any of the following:
Lecture (through PowerPoint slides, interactive notes, video, or audio sources)
Computer Assisted Learning (publisher websites)
Lab Exercises
Internet

SOFTWARE REQUIREMENTS:
The student is required to have all required course materials including but not limited to any software, e-books, key codes, etc. needed for class to complete required readings, work, etc.
Reliable Internet access is required for all online courses. Students may use the open lab provided in the Gates Memorial Library.

COMPUTER FAILURE AND LACK OF INTERNET ACCESS ARE NOT ACCEPTABLE EXCUSES FOR MISSED ASSIGNMENTS, PROJECTS, QUIZZES, EXAMS, ETC.
Students may use the computer lab in the Gates Memorial Library if they do not have reliable internet access.

DROP/WITHDRAWAL POLICY
* If a student decides to drop/withdraw, the student should also verify that the drop/withdrawal is submitted before the final withdrawal date.
* It is the responsibility of each student to ensure that their name is removed from the roll should they decide to drop/withdraw from the class.
* The student is strongly encouraged to retain their copy of the drop/withdrawal form for their records.
* The student is required to turn in any books, equipment or items that belong to the department. Failure to do so may compromise their standing with LSCPA.

State law permits students to withdraw from no more than six courses during their entire undergraduate career at Texas public colleges or universities. With certain exceptions, all course withdrawals automatically count towards this limit. Details regarding this policy can be found in the LSCPA college catalog. Students may drop/withdraw on or before the last day to drop/withdraw WITHOUT penalty, and it will not count towards the 6 drops. Drop/withdrawals after that date will count towards the 6 allowed drops. (See important dates.)

E-Mail/Voice Mail Etiquette:
* Students must use appropriate e-mail etiquette when corresponding with instructor; for example, complete sentences and a full subject line with your name/course name.
* Voice mail messages should be clearly spoken identifying student's name, course, and a return phone number.


Dress for Success:
As future professionals, it is important to utilize this time to practice dressing appropriately. Learning to dress for success may set the stage for your greatest achievements. Keeping this in mind, remember to dress appropriately when coming to class. Students may wear clothing to express their individuality, but they should dress is a way of expressing respect for the situation and those around them. One's attire and grooming habits should not be off-putting to your environment or those in the surrounding area. Your look may change depending on the circumstances. 
Students may attend class in casual attire, but if dressed inappropriately, or in inappropriate or distracting attire, they may be instructed to leave class. This will be considered an absence.

The following attire should not be worn to class: Clothing that exposes intimate parts of the body, only underclothing without outerwear (such as sports bras or men's boxers), sleepwear such as pajamas, robes, and house slippers, clothing that is too tight or too loose, clothing with inappropriate logos or text, etc. 

*Exceptions and/or changes may be made to information in this syllabus at the instructor's discretion.
Institutional Policies
MyLSCPA Be sure to check your campus email and Course Homepage using MyLSCPA campus web portal. You can also access your grades, transcripts, academic advisors, degree progress, and other services through MyLSCPA.
Academic Honesty Academic honesty is expected from all students, and dishonesty in any form will not be tolerated. Please consult the LSCPA policies (Academic Dishonesty section in the Student Handbook) for consequences of academic dishonesty.
ADA Considerations The Americans with Disabilities Act (ADA) is a federal anti-discrimination statute that provides comprehensive civil rights for persons with disabilities. Among other things, this legislation requires that all students with disabilities be guaranteed a learning environment that provides for reasonable accommodation of their disabilities. If you believe you have a disability requiring an accommodation, please contact the the Office for Disability Services Coordinator, Room 231, in the Madison Monroe Building. The phone number is (409) 984-6241.
COVID 19 Information The Lamar State College Port Arthur (LSCPA) Student Code of Conduct COVID 19 Policy requires students who have been diagnosed with COVID 19 to report their condition directly to their local health department. Students should also contact their course faculty to report their quarantine status. In addition, this policy requires all students to wear face coverings when directly exposed to COVID 19 in compliance with the criteria included in the policy. For more information please refer to the COVID 19 link on the LSCPA website.
Facility Policies No food or tobacco products are allowed in the classroom. Only students enrolled in the course are allowed in the classroom, except by special instructor permission. Use of electronic devices is prohibited.
HB 2504 This syllabus is part of LSCPA's efforts to comply with Texas House Bill 2504.
Mandatory Reporting of Child Abuse and Neglect As per Texas law and LSCPA policy, all LSCPA employees, including faculty, are required to report allegations or disclosures of child abuse or neglect to the designated authorities, which may include a local or state law enforcement agency or the Texas Department of Family Protective Services. For more information about mandatory reporting requirements, see LSCPA's Policy and Procedure Manual.
Title IX and Sexual Misconduct LSCPA is committed to establishing and maintaining an environment that is free from all forms of sex discrimination, including sexual harassment, sexual violence, and other forms of sexual misconduct. All LSCPA employees, including faculty, have the responsibility to report disclosures of sexual misconduct, including sexual harassment, sexual assault (including rape and acquaintance rape), domestic violence, dating violence, relationship violence, or stalking, to LSCPA's Title IX Coordinator, whose role is to coordinate the college's response to sexual misconduct. For more information about Title IX protections, faculty reporting responsibilities, options for confidential reporting, and the resources available for support visit LSCPA's Title IX website.
Clery Act Crime Reporting For more information about the Clery Act and crime reporting, see the Annual Security & Fire Safety Report and the Campus Security website.

Grievance / Complaint / Concern If you have a grievance, complaint, or concern about this course that has not been resolved through discussion with the Instructor, please consult the Department Chair.
Department Information
Business and Industrial Technology
Chair:Sheila Guillot
Email:guillsr@lamarpa.edu
Phone:(409) 984-6381